Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

Sunnyvale,California,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something! At Apple, we build products that enrich the lives of millions of customers. Our SAP team is part of the global Information Systems & Technology (IS&T) organization. We build systems that support customer ordering, fulfillment and service of Apple products. We work with multiple Apple business functions including Retail, Operations, Finance and AppleCare.

Description

The successful candidate will work closely across regions with business and technical teams delivering complex projects in Apple’s fast-paced environment. The role includes responsibility for all aspects of a project including: Supporting the business during requirements definition to document the detailed needs of each project. Performing functional gap analysis and ensuring project scope is clearly defined. Collaborating on project plans, deliverables, dependencies and risks. Writing technical specifications and co-ordinating with technical teams on the development. Presenting the solution for design reviews and business playbacks. Supporting technical teams in designing and executing performance tests. Ensuring adequate test cycles are defined and executed to support production launch. Status reporting within the team and to management throughout the project lifecycle. Co-ordinating cutover and implementation activities across business and technical teams. Resolving production issues and managing scope changes.

Minimum Qualifications

• Experience implementing and enhancing SAP Sales and Distribution (SD) functionality

• Testing and debugging experience with SAP ABAP, Java or similar programming languages

• Experience with SAP iDoc integration, SD user exits and output management

• Knowledge of SAP enterprise structure, sales documents, deliveries, billing, pricing and customer communications.

• Bachelor's degree or equivalent work experience

Key Qualifications

Preferred Qualifications

• 10+ years experience implementing and enhancing SAP Sales and Distribution (SD) functionality

• Excellent verbal and written communication skills

• Detail-oriented and able to deliver high quality SAP based solutions within scope and timeline

• Project management experience working with global teams across time zones

• The ideal candidate would have experience with SAP variant configuration, S/4 HANA, cloud technologies, service management or SAP BTP.

• Bachelor/Masters in Computer Science, Engineering or equivalent work experience is preferred

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

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