Senior Show Engineer

Employment Type: Full Time

Date Posted: 9/20/2024

Location: Sunnyvale, CA

Pay Range: $150000.00 - $160000.00 per Year

Job Number: JO-2409-2509

Primary Function

The Senior Show Engineer plays a pivotal role in designing, maintaining, and operating the global Live Production platform and infrastructure. This position is crucial for ensuring seamless live broadcasts and robust media infrastructure across 7+ studio sites and broadcast venues. Collaborate closely with Staff Engineers and the Production team to execute technical workflows and uphold studio standards. Your expertise will be instrumental in supporting live operations for internal and external customers, managing broadcast platforms, and driving the technical vision of our Studio Engineering team.

PAY TRANSPARENCY

Range: $150k - $165k

Duties & Responsibilities

• Platform Delivery:

• Direct and manage engineering needs for live broadcasts, including infrastructure maintenance and monitoring broadcast standards across multiple studios

• Function as the second engineering escalation point for assigned shows and events

• Maintain studio uptime for events and shows, supporting live operators and producers

• Communicate and manage changes in the studio environment

• Media Workflows:

• Document and implement studio standards and media infrastructure to meet show deliverables

• Develop and manage operational runbooks for different show types and train engineers accordingly

• Studio Builds:

• Execute venue and studio builds in alignment with provided plans and media team requirements

• Assists with documentation and training for the wider team

• Technical Focus:

• Manage the lifecycle of broadcast hardware, including setup and configuration of studio systems for productions

• Troubleshoot and manage live encodes from remote events, studio shoots, and production spaces

• Maintain accurate system documentation, including as-built and workflow details

• Gather data and assess the effectiveness of the broadcast platform

• Provide direct support for live productions, including off-site events (travel may be required)

• Implement and manage REMI workflows and efficient live video workflows, encoding procedures, and streaming protocols

• Serve as the escalation point for system and technical event issues

• Participate in global team activities and support special projects

• Other duties as assigned

Skills & Qualifications

• An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical

• Familiarity with emerging IP media technologies such as SMPTE 2022-6, ST2110, AES-67, Dante audio, and NMOS IS-04 05 06

• Proficiency in network IP protocols, including AVC/HEVC, RTMPS, RIST, JPEG-2000, H264/5, SRT, NDI, and stream analytics

• Operational knowledge of video storage solutions and cloud-based broadcast infrastructure

• Ability to manage and troubleshoot broadcast hardware and live encodes

• Strong documentation skills for maintaining system as-builts, workflows, and general documentation

• Ability to gather data, measure platform effectiveness, and implement improvements.

• Effective communication skills for interacting with end users, business owners, developers, systems engineers, and executives

• Ability to translate complex technical needs into clear customer outcomes

• Proactive approach to troubleshooting and resolving technical issues in high-pressure environments

• Strong collaborative skills, with experience working closely with cross-functional teams, including technical producers, broadcast engineers, and account managers

• Ability to facilitate effective teamwork and maintain positive working relationships with various stakeholders involved in live streaming projects

Education & Experience

• 8+ years of hands-on experience in live production and/or studio production environments, demonstrating a strong background in project management

• Extensive experience in AV and Broadcast systems engineering with a focus on live video delivery

• Technical Project Management or similar credentials, demonstrating advanced project management skills

• Bachelor’s Degree in a relevant field such as Broadcast Technology, IT, Media Production, Audio/Video Engineering, Communications, or a related discipline

To Apply

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Global HQ

6402 Arlington Blvd, Suite 1020

Falls Church, VA 22042