Description

Trust Fundamentals is a cross-functional organization at Amazon responsible for building technologies, programs, and services that create and grow customer trust, and enable Amazon's business partners and stakeholders to fulfill their trust-related obligations efficiently and effectively.

We are seeking an experienced, entrepreneurial, and skilled leader who can drive privacy programs across Devices and Services. In this role, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of innovative products and services.

Key job responsibilities

• You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details;

• You will be responsible for delivering results while working in an ambiguous environment;

• You will need a strong bias for action and be able to handle multiple priorities simultaneously;

• You will define strategy and build and execute roadmaps for the programs you own;

• You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run;

• Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.

A day in the life

• Dive deep with your customers to identify and understand their painpoints;

• Think big to build durable products that anticipate future painpoints;

• Use your technical judgment and understanding to test assumptions;

• Track deliverables, keep stakeholders inform, escalate when necessary;

• Evangelize your products and drive adoption;

• Think through all aspects of your products' life cycles, incl. business, technical, legal, and marketing;

• Help others grow professionally.

About the team

We are responsible for building the enabling technology so that personal data is governed according to customers' wishes and expectations. Our mission is to instill and grow customer trust.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.