At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Our Operations and Technology team builds, supports, and delivers the infrastructure, security and operational elements that empower Citi to pursue our mission of enabling growth and economic progress. Our teams are embedded in the functions and businesses to deliver the optimal tools and environments, allowing Citi to be the best for our clients.

We’re currently looking for a high caliber professional to join our team as a Unit Head of the Treasury & FX Operations ( Internal: Securities & Derivatives Sr Manager - C13) within our Markets Operations department to be based in Sydney.

In this role, you are expected to :

• Providing Leadership to a team of around 15 people, overseeing and leading daily core operations maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis as well as acting as a senior point of escalation for the unit.

• Proactively partner with Business, Technology, Controls and Corporate Functions to lead/strategize/build standardized and sustainable operational workflow and service standards for Australia & New Zealand Treasury & FX products (both existing and new products/variations i.e. New Product Approval Committee) and strategize effective and efficient operational solution.

• High level of focus on digitization, automation and elimination of manual touch points (MTP).

• Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented workforce.

• Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement

• Solve complex inquiries, conduct discovery and complete due diligence activities for client requests

• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution

• Contribute to processing standards and expectations for securities and derivatives processing teams

• Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities

• Manage daily performance related to securities and derivatives post-settlement activities of operations processes

• Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements

• Coordinate with internal and external clients to assess service quality and identify areas for improvement

• Act as an advisor to new/junior staff

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you would ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience. Master’s degree preferred.

• Min of 10 years of experiences in the financial industry, including experience in motivating operations team delivering operational activities.

• Experience in delivering strategic change programs spanning multiple years in a fast paced, large global financial services firm, ideally in an operation organization.

• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.

• People management experience

• Knowledge of Fixed Income, Treasury, Derivatives and FX products

• In-depth understanding of local Australia/NZ regulations (RBA/APRA/ASIC)

• Understanding of SWIFT Payments.

• Consistently demonstrates clear and concise written and verbal communication skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today.

https://jobs.citi.com/dei

Job Family Group:

Operations - Transaction Services

Job Family:

Securities and Derivatives Processing

Time Type:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.