MOTORIST SERVICES SPECIALIST - 76002413

Date: Sep 19, 2024

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Requisition No: 837498

Agency: Highway Safety and Motor Vehicle

Working Title: MOTORIST SERVICES SPECIALIST - 76002413

Pay Plan: Career Service

Position Number: 76002413

Salary: $33,760.08 Annually

Posting Closing Date: 09/26/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Division of Motorist Services

Bureau of Dealer Services

Manufactured Homes

Career Service (CS) Opportunity

Open Competitive Advertisement

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Sondra Howard, sondrahoward@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave

• Annual and Sick Leave Package

• Nine Paid Holidays

• State Health and Life Insurance

• Educational Benefits

• Contributory Retirement Plan

  To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

  Duties and Responsibilities

  This position provides operational and clerical support in the Dealer License Section, Bureau of Dealer Services. This position is responsible for generating and maintaining DMV and CRS payment reports and submitting them to the Revenue Section. This position is responsible for providing dealer licensing information to tag offices, Tax Collector offices, insurance agencies, and law enforcement agencies. This position is responsible for assisting internal and external customers by phone and/or email. This position is responsible for providing public record requests from both internal and external customers. This position is responsible for filing and archiving dealer-related documents and renewal applications.

  Knowledge, Skills, and Abilities

• Skill in using the Florida Real-Time Vehicle Information System (FRVIS) and SharePoint databases.

• Skill in operating a personal computer.

• Skill in using Microsoft Word and Excel.

• Skill in providing customer service.

• Ability to work independently.

• Ability to establish and maintain effective working relationships with others and deal with the public in a tactful and courteous manner.

• Ability to understand, apply, and interpret applicable Florida Statutes, rules, regulations, and program policies and procedures.

• Skill in composing, editing, and proofreading correspondence.

  Preferred Qualifications

  Preference will be given to applicants with the following:

• Experience using Microsoft Word and Excel.

• Experience in providing customer service.

  Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

  General Information

• The elements of the selection process may include a skill assessment and/or oral interview.

• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317

Nearest Major Market:Tallahassee