What you’ll do:

The Interview Scheduling Analyst plays a key role in supporting the hiring process by coordinating interviews, managing logistics, and ensuring a seamless experience for candidates and hiring teams. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while utilizing various systems and tools.

Responsibilities:

1. Interview Coordination

• Schedule and coordinate interviews, ensuring alignment between candidates, hiring managers, and interviewers.

• Prepare and distribute interview documents, including resumes, interview guides, and evaluation forms.

2. Travel & Expense Management

• Arrange travel accommodations for interviewees as needed.

• Process expense reimbursements in accordance with company policies.

3. System Utilization & Case Management

• Manage scheduling requests using case management tools, hiring and onboarding platforms, and MS Outlook.

• Maintain accurate records and track interview scheduling metrics as required.

4. Stakeholder Experience & Employer Branding

• Provide a positive experience for both internal and external stakeholders.

• Represent the company professionally, maintaining a strong employer brand.

5. Continuous Improvement & Issue Resolution

• Identify process improvement opportunities and contribute to updating process documentation.

• Escalate any complex issues to the appropriate team contact for resolution.

6. Cross-Training & Collaboration

• Participate in cross-training initiatives to support other workstreams as needed.

• Collaborate with team members and HR/TA partners to enhance scheduling efficiency.

7. Other Duties & Special Projects

• Support additional tasks and projects as assigned to improve scheduling operations and overall hiring effectiveness.

Qualifications:

Basic Qualifications:

• Bachelor's Degree from an accredited institution

• Good communication skills - both verbal and written

• Ability to utilize a variety of technology platforms to conduct work (HRMS, Case System, Applicant Tracking System, Microsoft Suite, etc.)

• Proven ability to maintain a high degree of professionalism, flexibility, high quality customer service, effective verbal and written communications skills and teamwork to accommodate the high volume, fast-paced work environment.

• Proven ability to support a high case load while ensuring quality and attention to detail.

• Critical thinking, problem solving and resourcefulness to create effective interview itineraries when face with participant availability challenges.

• Excellent organizational and time management skills are essential.

• Demonstrates initiative and a willingness to collaborate and share knowledge.

• Flexibility to rotate to other workstreams within HR Services as needed.

• Must be willing to work on night shift (9:00 pm – 6:00 am)

• Must be willing to work in Santo Tomas, Batangas (First Philippine Industrial Park)

Preferred Qualifications:

• 2-3 years of Human Resources and/or Customer Service/Shared Service Center experience

• Knowledge of US labor laws in HR related subject matter including recruitment & selection, disability management, compensation, benefits & data privacy.

#LI-SR