What you'll do

Canadian Tire Retail is undergoing a transformation, where automation of processes, richer insights extracted from data, and continuous improvements to the customer experience are the core focus. As an Associate Manager, you will be project managing various customer promotion projects to help improve production processes, propel the acceleration of the digital flyer evolution and other projects as they arise. The Associate Manager of Customer Promotions Production will play a crucial role in driving this evolution through strategic planning, project management, data mining and team collaboration.

• Actively managing work back schedules, roadmaps and writing briefs to ensure task accountability and on time delivery

• Present and review designs/process maps with developers and key stakeholders

• Work closely with business stakeholders and developers to understand business and functional requirements, as well as technical considerations

• Conduct and/or coordinate design walkthroughs, feedback sessions and usability testing to validate proposed design solutions with stakeholders

• Actively monitoring and documenting weekly KPI’s

• Staying informed of market trends and industry changes to advise internal teams on potential new capabilities

• Networking, collaborating and challenging the status quo to continuously improve the customer experience

• Leading change in ambiguous and new environments

• Develop and maintain key stakeholder relationships to better understand how to use new and existing data and tools

• Digital Flyer Tasks:

• Take ownership of accelerating the digital flyer evolution and strategy to help drive digital adoption

• Collaborating with CTC’s UX/UI team to ensure the customer experience is consistent and on brand

• Collaborate with development teams to ensure the design quality is maintained across various platforms i.e. desktop, mobile, app

• Identify opportunities to optimize and improve the performance of digital flyers through data analysis and testing

What you bring

• University Degree preferably in Business/ Marketing

• 3-5 years experience in merchandising, marketing and/or retail

• Proven experience project managing large projects

• Well-developed organizational skills with the proven ability to effectively balance competing projects and demands

• Excellent influencing, communication, ownership and interpersonal skills

• Analytical skills with the ability to evaluate alternatives, draw conclusions and make recommendations

• Ability to deal with ambiguity and make recommendations with limited direction, within an approved framework

• Solution based thinking

• Demonstrated presentation, report/brief writing, and communication skills

• Ability to establish rapport with others and build relationships that are beneficial in achieving work-related goals

  Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.