Essential Functions and Responsibilities:

Serve as a Techno-Functional Senior Consultant for the Client’s Oracle Utilities solution which consists of

• Oracle Customer Cloud Service (CCS)

• Oracle Customer Care and Billing (CC&B)

• Oracle Meter Data Management (MDM)

• Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement

• Adopt client’s agile SDLC for Oracle Utilities enhancements

• Design, develop, test, and deliver prioritized enhancements

• Support client in the definition and execution of test scenarios and test cases

• Liaise between client IT and business teams to gather and validate requirements and proposed solutions

• Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements

• Advise client on technical best practices and product features

• Support troubleshooting, debugging, and defect resolution for enhancements

• Support evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects

    Required Skills & Qualifications:

• 5+ years overall relevant experience implementing and/or supporting Oracle Utilities Solutions CC&B/CCS, including consulting or services.

• Utility industry experience.

• Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.

• Computer programming experience with Java and JavaScript

• Deep understanding of the Meter-to-Cash flow/Billing.

• Strong knowledge of SQL

  If your background is a good match and you want to work with an industry leader, apply today!

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