The primary focus of this position is to work on internal audits within the North America General Account Group and the Wealth and Asset Management Segment of Manulife Financial. The General Account Group manages investment portfolios related to the insurance business, and the Wealth and Asset Management segment manages third party assets (i.e. mutual funds, institutional client funds, separately managed accounts). Audits of these businesses cover a wide range of asset classes in both the public and private markets, including equity, fixed income, derivatives, commercial mortgages, timber and agriculture. The audits includes portfolio management & trading (front office), investment operations, compliance and risk management.

The Senior Manager is accountable for completing assigned audit work of all types and the delivery of high quality, professional, cost-effective, improved and risk-based audit services. The Senior Manager works under the direction of the Senior Director and AVP.

Position Responsibilities:

• Lead audit staff assisting on projects and review completed files to ensure quality of work completed, and adherence to department and Internal Audit (IIA) standards.

• Lead projects within resource budgets and target dates, reporting any timing problems or budget over-runs to the Senior Director.

• Provide consulting support and training to business unit management through advisory services, while building effective relationships with management in assigned areas.

• Have adequate understanding of the risks being handled by the unit being audited and develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.

• Possess analytical skills or an open-minded approach to exploring diverse auditing methods, utilizing data analytics for broader coverage, and exercise good judgment in assessing audit findings and crafting practical, value-added recommendations.

• Build audit reports that include an executive summary and provide recommendations for improving risk management practices. Make sure the reports are clear, concise, well-organized, and issued on time.

• Provides on the job training and feedback to team members assisting on assignments and contributing to their development.

• Present findings and recommendations to business unit management; resolve contentious issues and reach agreement on appropriate solutions.

• Use technology to improve the effectiveness and efficiency of the audit process.

Required Qualifications:

• Minimum of 6 years of progressive work experience.

• Experience and excellent knowledge of investments and asset management business risks, regulations and processes is required.

• Knowledge of investment areas such as portfolio management, operations, credit risk, hedge accounting, complex derivative instruments, private equity investments and/or investment valuations would be desirable.

• Experience in using data analytics to improve audit coverage and efficiency of audit processes.

• University degree plus a relevant professional designation (CPA, CIA, CISA, CISSP, CFA, CBV, etc.)

• Have a deep understanding of business processes and their associated risks, analyze complex situations to draw appropriate conclusions, and offer practical, value-added recommendations..

• Strong Leadership skills in supervising staff members and provided timely feedback.

• Innovative thinking and commitment to continuous improvement to enhance quality of audit work and efficiencies in audit processes.

• Good understanding of technology and its impact on business risks.

• Experience in working in an agile environment (e.g. agile auditing, agile projects) is beneficial.

Preferred Qualifications:

• Strong interpersonal skills and ability to effectively communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others.

• Results oriented; ability to balance multiple priorities and projects.

• Ability to work independently and direct the work and development of others.

• Commitment to quality and results oriented.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.