Veterinary Assistant, Receptionist

Location: Toronto, Ontario

Kew Beach Animal Hospital is currently welcoming a dependable and caring Veterinary Assistant & Client Care Coordinator to join our team! This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

• Assisting veterinary staff with various tasks and treatments

• Cultivating a warm, positive, compassionate atmosphere for our clients and patients

• Managing email correspondence for clients, referring veterinarians, and internal office messages

• Handling appointment scheduling, pet patient admission and discharge, and follow-up calls

• Managing invoicing/billing, including creating estimates, obtaining pet owner confirmation, and processing payments

• General cleanliness maintenance in reception, pet holding areas, and common spaces

• Demonstrating willingness to learn about pet nutrition, veterinary services, and updated medical office procedures

• Remaining calm and adaptable in stressful situations

• Taking initiative and working independently

• A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset

• A love for all companion animals!!

Schedule: Full-time or part-time flexibility, including rotating evening or weekend shifts

About us: At Kew Beach Animal Hospital, we offer competitive wages and benefits, along with a collaborative team environment where your contributions are valued and supported. Our growing, nimble clinic is adapting to the evolving needs of veterinary care, and we provide exceptional opportunities for career development and growth. We are committed to a Fear-Free approach to care and hands-free radiology practices, ensuring the best experience for both pets and our associates. Our flexible scheduling options prioritize work-life balance, and we provide an annual uniform allowance, generous personal pet care discounts, and additional perks like shopping discounts and wellness apps. Join our team and experience a fulfilling career in a culture that values your well-being and professional growth.

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!

• Flexible schedules!

• Competitive wages and benefits!

• VCA Canada Student Loan RRSP Program – Ask us more!

• Opportunity to apply for a Veterinary Technician scholarship (annual process)

• Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

• Extensive online anytime-anywhere access to journals and textbooks

• Annual uniform allowance

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• Exceptional career development: there is room to grow here!

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click “Apply Now”

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.