Job Summary

The Manager of Nursing Services provides leadership and administration for nursing services, implementing organizational strategies to ensure patient care, safety, and quality. This role promotes collaboration with key stakeholders and fosters professional communication, driving strategic thinking within the nursing team. The manager is accountable for achieving organizational goals through quality improvement initiatives, monitoring performance indicators, and engaging the nursing team in continuous improvement. Responsibilities include ensuring the appropriate scope of practice for nursing staff and collaborating with managers to improve nursing processes, maintain safety and patient satisfaction, and achieve operational goals.

Education and Experience

Min/Preferred Education Level and/or Years of Experience

Required BSN

Minimum 2 Years of Experience in Acute Care Setting, management or leadership experience preferred

Preferred MSN, MHA or MBA in a health-related field.

If a BSN is held, an MSN, MHA or MBA or master’s in health-related field is required within 3 years of entering the position.

Required

CERTIFICATION, LICENSURE, REGISTRATION

Min/Preferred Certification, Licensure, Registration

Required Registered Nursing License in the State of Michigan

Preferred ACLS, Specialty certification

Required Basic Life Support

Key Competencies and Skills

Leadership & Management:

• - Convey vision and execute plans aligned with organizational goals.

• - Build and motivate a positive nursing team.

• - Implement effective change management and process improvement.

• - Understand healthcare finance and resource allocation.

• - Manage performance and communicate clearly with stakeholders.

•

Clinical Expertise

• - Possess knowledge of acute care services and processes.

• - Demonstrate expertise in assessing and managing trauma, medical, surgical, and cardiac patient types.

• - Apply quality improvement methodologies and evidence-based practice.

Regulatory & Compliance

• - Ensure compliance with accreditation standards and regulations.

• - Identify and mitigate risks to patient safety and care quality.

•

Additional Skills:

• - Exhibit problem-solving, adaptability, collaboration, innovation, and technology proficiency.

AGE OF PATIENTS SERVED

Cares for patients in the age category(s) checked below:

Neonatal (birth-1 mo) Young adult (18 yr-25 yrs) Infant (1 mo-1 yr) Adult (26 yrs-54 yrs) Early childhood (1 yr-5 yrs) Sr. Adult (55 yrs-64 yrs) Late childhood (6 yrs-12 yrs) Geriatric (65 yrs & above) Adolescence (13 yrs-17 yrs) X All ages (birth & above) based on the ages of the patients in accountable areas.

Essential Duties

Clinical Leadership:

• Oversee clinical nursing practice adhering to professional nursing standards, codes of ethics, state law, and organizational policies.

• Ensure quality, safe, and efficient patient care delivery.

• Develop and implement nursing protocols and guidelines.

• Evaluate and implement new nursing technologies.

• Monitor nursing performance and implement quality improvements.

Team Management:

• Recruit, hire, and onboard nursing staff.

• Provide education and development opportunities for nursing staff.

• Foster a positive work environment within the nursing team.

• Conduct performance evaluations and provide feedback to nursing staff.

• Address performance issues and conflicts within the nursing team.

• Promote staff retention.

Resource Management:

• Manage the nursing budget and monitor expenses.

• Collaborate to optimize nursing resource utilization.

• Assist in negotiating vendor contracts related to nursing services.

Collaboration and Stakeholder Engagement:

• Collaborate with healthcare professionals across disciplines to ensure seamless patient care and achieve organizational goals.

• Build relationships with healthcare providers.

• Engage with patients and families to ensure high-quality care.

• Participate in committees and task forces related to nursing services.

Regulatory Compliance:

• Ensure compliance with healthcare regulations and standards specific to nursing.

• Participate in development and implementation of policies and promote compliance in nursing services.

• Stay abreast of regulatory changes affecting nursing practice.

Strategic Planning:

• Contribute to strategic planning for nursing services.

• Align nursing department goals with the organizational mission.

• Identify growth opportunities within nursing services.

Upholding Organizational Values:

• Demonstrate organizational values in all aspects of nursing work.

• Promote a culture of excellence and patient-centered care within the nursing team.

• Embody professionalism, integrity, and accountability in nursing practice.

Additional Responsibilities:

• Maintain knowledge of applicable healthcare regulations and accrediting agency requirements.

• Collaborate with stakeholders across disciplines and the organization to achieve outcomes.

• Support the Mission, Vision, and Values of Munson Healthcare.

• Oversees ICU/B2, other duties as assigned

Work Environment and Physical Requirements

Must be able to sit, stand, or walk for prolonged periods of time.

Must be able to stoop, bend, and lift at least 35 pounds.

Reports To

The position reports the nursing director of the area and dependent upon the areas of responsibility there may be other reporting relationships.

Organizational Expectations

• Models Munson Healthcare’s Purpose – We Improve Lives

• Embraces and supports the Munson Healthcare Alignment Framework including our Purpose, Mission, Vision, Values, True North Goals, Strategic Vision and Goals, and Operating System.

• Promotes personal and patient safety.

• Uses effective customer service/interpersonal skills at all times.

• Performs other duties and responsibilities as assigned.

Receipt and Review of Job Description Acknowledgement:

I have received and read a copy of this job description, which was discussed with a manager or designee.

Signature:

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