This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6887954

Immediate Openings: Admin Assistant / Dispatcher

Catalina Transportation is seeking several unique individuals for an anything but ordinary industry!\ Working in a fast-paced, call-center like environment our agents actively assist our customers with their reservation requests and ensure their ground transportation needs are met in a company that stresses teamwork, versatility and customer service.

The ideal candidate to join our select group of Admin Assistants/Dispatchers are ambitious, passionate, andabove all elseexcited to join the industrys longest running and most recognized global ground transportation provider in the Tucson market.

DUTIES AND RESPONSIBILITIES:

• Assists customers by inputting reservations, changes, and cancellation information via telephone and email in a time-sensitive environment, where accuracy and professionalism are first and foremost
• Attends to all aspects of customer service and support in a friendly, courteous, and professional manner
• Communicates with customers and team members in a professional manner
• Handles customer complaints and inquiries in a professional manner
• Inputs reservation information on customized computer reservation system
• Contacts customers to advise of changes, to cancel or to confirm reservations
• Maintains current or advance knowledge of status on previously booked groups and vehicle type availability
• Interacts with clients, affiliate agencies and all levels of the organization in a professional levels
• Performs other duties as directed by the supervisor
• Please note the above responsibilities reflect managements definition of essential functions for this job, but do not restrict tasks that may be assigned.
• Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other circumstances.