Villanova University Posting Details

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Position Information 20245255VTicket Office AssistantStudent10Work study preferred but open to all students2024 FallWeeknight and weekend athletic events. 12728-Athl - Ticket OfficeGina PalermoGina.Palermo@villanova.edu

Posting Number: Position Title: Posting Type Hours/week: Eligibility: Semester Location Detailed Work Schedule Number of positions: Department: Contact Name: Contact Phone/Extension:

Position Summary Information In accordance with established policies and procedures, the Ticket Office Assistant provides exceptional customer service in person at the ticket office on game days for events hosted by Villanova Athletics. * Answer customer inquiries and process ticket sales via walk-up orders. * Responsible for daily reconciliation of ticket sales and payments. * Other assignments may include but are not limited to the compliance pass entrance, will-call distribution and scanning operations. * Perform other tasks as assigned by the Ticket Office staff. * Experience in an in-person customer service position. * Familiarity with MS Office applications Word/Excel. * Applicants should be dependable, punctual and possess effective communication and problem solving skills, as well as strong attention to detail. * Must have a customer-friendly personality and project a positive image of the University and the Athletics Department to fans, donors, staff, students, alumni, and other groups. * Must be able to multi-task and work in a fast-paced environment. * Must be able to work weeknights and weekends as needed for events, including working all home football games. * Must have reliable transportation to and from athletic events. Athletic ticketed sports throughout the 2024- 2025 seasons include: Football, Women's and Men's Basketball, and Men's Lacrosse. 1-2 years customer service experience preferred. Please attach a resume, cover letter and a copy of your VU Class Schedule. Some jobs require lifting, extensive walking and/or lengthy periods of standing along with exposure to both natural i.e. weather and event i.e. music/crowd volume related elements $11.25

Job Description Summary: Requirements: Additional Information: Physical Demands Summary: Wage Rate:

Posting Detail Information Yes

Closing Date 11:59pm ET: Open Until Filled

Posting Specific Questions

Required fields are indicated with an asterisk *.

1. 1.

   • Are you currently a registered Villanova student?
   • Yes
   • No 2.
   • Are you eligible for work study?
   • Yes
   • No
   • I dont know 3.
   • What is your availability? days and times

   Open Ended Question

   4.

   • Have you ever worked on campus before? If Y, what department and semester/year?

   Open Ended Question

Optional Applicant Documents:Required Documents

Optional Documents

1. 1. Cover Letter / Letter of Interest 2. Other Document 3. Resume / Curriculum Vitae

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