Job Description

The SRE‘s foremost responsibility is to ensure the Oracle Netsuite NSGBU Cloud Operations systems are operational, eliminating impact to our customers by using all the resources available to identify, resolve, or escalate issues to the appropriate person or team.

• You will need to actively collaborate with many other engineering teams in Netsuite Cloud Operations (sytem engineering, network team, infrastructure engineering, security, maintenance team) to support, design and implementation as well as tooling and automation platforms.

• On daily basis resolve site incidents on various levels of infrastructure - from Hardware, Network, OS to Application issues

• Work in linux terminal

• Work with monitoring and analytic tools like OpenSearch, Prometheus to resolve incidents and identify problems

• Cooperate with multiple teams to build systems and services that improve operational efficiency, drive reliability, scalability, resilience, security, and performance across Oracle NSGBU product.

• Participate in NSGBU SRE 24x7 Follow the Sun Operational coverage.

Career Level - IC3

Responsibilities

Qualifications and Education Requirements

As a member of the NSGBU Global SRE team you will need sound knowledge and experience in:

• Linux systems internals, monitoring, networking and core cloud concepts

• Standard internet services, such as DNS, TCP/IP, NFS and Global Load Balancing

• Performance troubleshooting/tuning experience

• Understanding of web technologies, Apache, HTTPS/SSL, Web sessions

• Understand the software lifecycle development process

• Experience with database environments and requirements for high availability environments

• Solid analytical skills for problems troubleshooting problems

• Architectural patterns for distributed systems, the composition of reliable services from unreliable components as well as cloud computing at scale.

• Excellent communication skills in English

• BS in Computer Science or related field

Preferred Skills

• Excellent troubleshooting skills

• Motivated to work quickly and accurately under pressure in time-critical situations

• A self-starter who takes pride in job ownership and consistently creates innovative ways to improve efficiency and effectiveness

• You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn

• Minimum 5 years’ experience working in a large-scale production operations environment providing mission critical services to customers

Additional Qualifications and Skills

• Scripting experience in Bash, Perl, Python, or similar

• Database knowledge (Oracle, NoSQL such as Cassandra and Redis)

• Networking Monitoring, Networking protocols, SNMP, syslog, network telemetry, REST API

• Experience with orchestration and configuration management tools like SaltStack, Terraform, Kubernetes, Ansible, etc.

• Exposure to Gluster FS, Zookeeper, Kafka, OpenSearch or other distributed platforms

• Basic knowledge of ITIL concepts

Additional Notes

This Role will require ability to work on weekends.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer