Member of a team responsible for the overall support and operation of network environments across technologies in México. Candidate will plan, maintain, upgrade, and continuously monitor and improve the operating environment.

Responsibilities:

Incident and problem management, works cross-functionally to solve problems and implement changes.

Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards.

Maintains a good working knowledge of the different project components, monitoring progress, and implements changes where necessary.

Visit Bank’s sites within CDMX, Monterrey and Queretaro area for on-site support

Ensure all relevant risk, technical, security and compliance polices and standards are met.

Align with Business objectives, organizational policies, procedures, and standards.

Create and maintain an inclusive and healthy working environment, and help to resolve organizational impediments/blockers

Willing to work after hours and weekends as required, either remote or local at the site

When will be need it, presents oral and written reports defining plans, problems, and resolutions to appropriate levels of management.

Physically presence at main site located in CDMX: Lomas de Chapultepec and Polanco.

Required Job Skills:

+5 years of experience in a network operations role.

Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment.

Knowledge of networking communication principles, network standards, and security practices of Data centers.

Experience working on a datacenter room environment, including electrical and physical security.

A mix of ‘Data’ and ‘Security’ technologies with strong hands-on experience on the majority of the technologies listed below:

• Cisco Routing/Switching – CCNP+ Level or equivalent experience

• In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR

• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

• Experience in network analytics through packet capture(Sniffer) and (Netscout)

• Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists

• In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS

• Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)

• Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)

• Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS

• Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules

Excellent written and verbal communication skills.

Language proficiency in English & Spanish

Desired Job Skills:

· Certifications (ITIL, CCNA, CCNP and other technical certifications)

· Ability to multitask and able to perform well under tight deadlines

· Team Player & ability to work alone and with other teams for live troubleshoot calls

· Good communication, time management and notions of project management

· Previous experience working within a large Financial Services environment or Banking sector.

· Deep understanding of technical needs, requirements, and state of the network's infrastructure design, integration, and operations.