Job Title

Network Engineer II

Agency

Texas A&M Agrilife Research

Department

Information Technology

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The Network Engineer II, operating under general direction, is tasked with executing complex, specialized network engineering functions, including troubleshooting, analysis, research, and problem-solving. This role involves planning, forecasting, and implementing network backbone infrastructures, including wireless technologies, of moderate complexity. The engineer will also identify resource requirements to effectively support the Texas A&M AgriLife network on and off campus.

Essential Duties and Responsibilities:

• Provides assistance to customers with basic and complex IT work in one or more areas of technical specialization. Provides advanced technical assistance.

• Work with ticketing systems.

• Attends client and/or vendor meetings.

• Assists with complex documentation and problem tracking.

• Applies quality standards and ensures all work is accurate and in compliance with departmental or project quality standards.

• Manage and maintain Wireless network across Texas.

• Assists with the management of Microsoft Phone Service and device management.

• Assists network engineer with network monitoring, management, maintenance, and equipment installation as needed.

• Assists on the team projects.

• Other duties as assigned.

Required Education and Experience:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Three years of related experience.

Required Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.

• Knowledge of intermediate IT troubleshooting.

• Ability to multitask and work cooperatively with others.

• Excellent written communication, analytical, interpersonal, and organizational skills.

• Experience in Aruba switches, Aruba wireless and Unifi.

• LAN/WAN fundamentals such as protocols, IP, IPsec, DNS, DHCP, ARP and subnetting.

Preferred Education and Experience:

• Experience in IT certifications in either hardware, software or cloud-based environments.

• Experience in Ubiquiti Unifi controller and cloud management.

• Experience in HPE iMC.

• Experience in MS Teams Audio/Video Collaboration equipment management.

Physical Requirements:

Ability to move light to moderate loads of hardware. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Instructions to Applicants: Include a cover letter, resume and references with your application.

Note: Full-time remote work is not available for this position. However, partially remote work may be available, pending employee eligibility requirements are met in accordance with AgriLife Alternate Work Location Procedures.

Salary: Pay Grade 69

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.