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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

WHAT YOU NEED TO KNOW :

As a Quality Control Laboratory Manager in Manufacturing, you will be responsible for the management and control of all daily operations in the QC Lab. You will manage staff that manufactures, processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use. You will complete monthly QC testing for red blood cells and platelet products. In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You’d be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities :

• Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.  

• Serve as a resource for supervisors for complex technical issues. 

• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.  

• Ensure compliance with state and federal regulations, regional policies, and procedures;coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.  

• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.  May act as a trainer for department-specific curricula. 

• Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.   

• Lead suspect product department investigations. Perform supervisory review of documents.   

• May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports. 

• Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories. 

The aforementioned responsibilities _of the position describe the general nature and level of work and are not an exhaustive list. _

Standard Schedule : Monday-Friday, day shift. On call work required.

Pay Information : $85,000-90,000 salaried.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED :

• Bachelor's degree in an applied science required

• NY State License 4 year Clinical Technologist license required

• 4 years of related experience with laboratory experience

• 3 years of supervisory or management experiencerequired or equivalent combination of education and experience

• Good communicationskills and the ability to interact with diverse customers is required

• Good computer skills and the ability to use the Microsoft suite (Outlook, Excel, Word, Power point)of products is required

• Must meet state and CLIA requirements

• Knowledge of blood products and suppliesand the ability to use a wide variety of lab/medical equipment preferred

WHAT WILL GIVE YOU THE COMPETITIVE EDGE :

• MT (ASCP) certifications or equivalent is a plus

Physical Requirements:

​Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)