Curriculum Developer Summer Intern

Job Category: Internships

Location: US - Massachusetts - Waltham

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Before You Apply:

This position is not eligible for employment authorization.

Meet Our Team:

With thousands of users around the world, Pega is on the cutting edge of technology. This is your chance to enable clients and partners to leverage the Pega Platform to improve their business. We are a group of curious writers, tech-savvy teachers, and business software experts who work collaboratively to educate users on our low-code technology tools.

The curriculum development team supports customers and partners in getting up-to-speed on each new release of the Pega Platform, quickly. We trust each other’s diverse expertise, support one another’s professional goals, and work together with technical experts and each other to create impactful and engaging learning experiences for internal and external learners.

In collaboration with the team, you will engage in the use of Generative AI tools to design and write scenario-based text, screen-recorded videos, and interactive online content for citizen developers and technical team members, so that they can earn Pega certifications.

Picture Yourself at Pega:

Pega's internship program serves as an exceptional launchpad for students, bridging the gap between academic prowess and thriving in the professional realm. We don't just cultivate good students; we elevate them to greatness by empowering them to conquer substantial challenges. At Pega, we champion the notion that brilliance knows no hierarchy or geographical bounds—it can emerge from anyone, anywhere. Our internships are designed with a clear mission: to equip students with invaluable business acumen, embolden them to contribute to consequential real-world projects, and facilitate seamless global collaboration. All the while, we ensure that their efforts are handsomely rewarded with a competitive compensation package. Join us and turn your potential into tangible achievements.

What You'll Do at Pega:

You will work on a critical new media library capability that is leveraged by our Socratic learning approach using GenAI, and our other learning solutions such as documentation. This project will be highly involved with our GenAI innovation team and will have wide exposure to all Pega Learning functions that use these tools.

Additionally, each day you will:

• Gain deeper expertise of Pega Platform so that you can share new features and best practice tips with online learners.

• Develop and update content, images, practice activities, knowledge checks, and interactive learning experiences to enable learners on the Pega Platform.

• Analyze most effective lesson update approach

• Engage with the tools and processes used to develop curriculums

• Triage, research and validate bug and enhancement requests to existing curriculum and media

Who You Are:

The ideal candidate is a life-long learner with a passion for sharing their expertise with others. You love to make the complex simple. You’re excited to dive in, embrace new technology, and help users succeed in solving their business problems, fast. Tech doesn’t scare you, it inspires you.

Qualifications include:

• Currently enrolled in a bachelor’s degree program in related field

• Proficient with Microsoft Word, Excel, PowerPoint, MS Project and Outlook, (no prior experience required in publication tools)

What You've Accomplished:

• Whether from a degree, a bootcamp, or a personal passion, you know your way around code and pick up new frameworks quickly.

• You’re a natural born teacher. If you haven’t formally taught, you always found yourself tutoring your peers or coaching teams.

• You have strong written and verbal English communication skills, with a proven ability to communicate and clearly present technical information to others.

• You have experience or interest in prompt engineering.

• You have experience in video production from screen recordings, testimonial videos, or explainer videos.

• System Architect Certification (optional during internship, required if joining Pegasystems within four months).

Pega Offers You:

• Opportunity to work with diverse global teams on real-time, impactful projects and initiatives

• Professional development seminars and meet & greets with Pega’s CEO and Founder, and Executive Leadership Team through our “Coffee Break Series”

• Participation in Pega and intern specific events such as social events, volunteer opportunities, group projects, team outings, etc.

• Potential for full-time offer

• Structured manager and mentor program

• Competitive salary and perks

• Casual and fun environment

Job ID: 20999