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ManpowerGroup Warranty/Claims Data Analyst in Warren, Michigan

Job title: Warranty/Claims Data Analyst

Location: Hybrid In Warren MI 48093

Duration: 12 months Contract with potential to convert to FTE

Pay Range: $26-$29/hr.

Shift Timings: Monday to Friday 8AM to 5PM. (M&F remote – T/W/Th on site)

Summary:

The main function of a Data Analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems.

Qualifications:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required

• 0-2 years applicable experience required

• Experience with database technologies

• Knowledge of the ETL process

• Knowledge of at least one scripting language

• Strong written and oral communication skills

• Strong troubleshooting and problem solving skills

• Demonstrated history of success

• Desire to be working with data and helping businesses make better data driven decisions

Top 3 must-have hard skills - Level of experience with each - Stack-ranked by importance:

  1. Perform daily updates to the Labor Information System (GMLID)

  2. Work with the Dealer Business Center (DBC) to resolve warranty claim rejects

Self-Starter who still can work well with a team

Ability to work off hours to support Global Business Partners as required

Continuous improvement experience desired

Identify process improvement and waste reduction areas

Global Focus

Help manage the implementation of all change requests and enhancements to the Global Warranty Management System (GWM)

Managed the sustainability of GWM system

Raise/track/escalate IT tickets to correct identified issues, or implement enhancements

Performs other related duties and assignments as required

Self Starter

Perform daily updates to the Labor Information System (GMLID)

Work with the Dealer Business Center (DBC) to resolve warranty claim rejects

Maintain Tables/Data in SAP

Work with SAP to resolve dealer claim rejections

Create and Analyse Reject Report to Identify areas that need GMLID update

Work with the Labor Time Activity Group to resolve labor time guide (LTG) issues

Raise/track/escalate IT tickets to correct identified issues, or implement enhancements

Performs other related duties and assignments as required

Global Focus

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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