Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

In the US market, we made a significant step forward in 2023 by deploying the SAP CBP functionality for Customer Based Planning and upgrading analytics for sales forecasting and promotional evaluation (also known as TIM). In 2025, we aim to continue this journey by driving adoption and value, improving process efficiencies, reducing data errors, and removing system defects impacting the user experience across all TIM users in the US market.

As the TSM Business Support Analyst , you will use your technical ability, business acumen, and communication skills to aid in achieving our organizational goals. Your daily role will involve understanding key business challenges, providing prompt solutions, and offering actionable recommendations. This position requires first-line support for TIM-related concerns and assisting the NRM Director with the daily, weekly, and monthly monitoring and analysis of TIM initiatives across various commercial teams. Furthermore, you will be instrumental in maintaining the efficient functioning of TIM and ensuring customer satisfaction.

Key Responsibilities:

• Providing first-line support for TIM-related issues.

• Collaborating with the NRM Director and senior stakeholders.

• Educating and training users on TIM deliverables and updates.

• Developing and maintaining end-user documentation.

• Identifying and implementing improvements to the TIM application.

• Conducting thorough testing of new deliverables.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in Business, Technology, or Finance.

• 3+ years' experience in the Consumer Goods industry.

• Experience with Sales systems, Trade strategies, and working with Sales, Marketing, and Finance teams.

• Effective communication, presentation, and training skills.

• Ability to adapt to changing priorities and work independently.

• Experience with SAP TPM/CRM or Siebel/CRM software.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• 3+ years of SAP TPM/CRM (preferred) or Siebel/CRM software experience.

• Experience working on change management/business transformation projects.

• Experience with cross functional/matrix working.

• Knowledge of NRM and Trade Investment management strategies and commercial practices.

• Previous Consumer Healthcare OTC experience.

• Demonstrated ability to positively influence cross-functional teams including Global markets.

• Demonstrated ability to work across various departments, working with department leaders and ability to obtain key stakeholder support.

• Demonstrated leadership qualities consistent with Haleon values and mission.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Location: Warren, NJ - hybrid

The salary range for this role is: $96,277 - $132,381 plus a 12% annual target bonus .

*LI-HALEON

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests 

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email: 

• Use subject line: ‘Haleon Careers: Job Accommodation Request’ 

• Your Name and contact information 

• Requisition ID and Job Title you are interested in 

• Location of Requisition (city/state or province/country) 

• Description of specific accommodation you are requesting 

• Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.   

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Hello. We’re Haleon. A new world-leading consumer healthcare company. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.