Operational Risk Office/ VP (C13), ORM Transformation

Operational Risk Management (ORM) as part of Citi is focused on delivering on its Transformation mandate as part of the regulatory Consent Order. As a member of ORM Transformation Team, the Operational Risk Officer/ VP, ORM Transformation will be responsible for enabling execution and oversight of ORM’s Transformation Initiatives across the Consent Order and Non-Consent Order. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. The Operational Risk Officer/ VP, ORM Transformation will also have the responsibility for pulling together a holistic narrative and the MIS as it relates to ORM’s Transformation Initiatives including completion of ORM's Consent Order/ Non- Consent Order milestones and deliverables.

Key Responsibilities:

• Assist the Director, ORM Transformation and ORM CAO by taking ownership on execution of assigned ORM milestones and deliverables across the consent order/non-consent, in partnership with peers and other key stakeholders.

• Support ORM’s Transformation by enabling the execution of enhancements across ORM by developing and maintaining strong working relationships with key stakeholders across ORM functions/coverage areas as well as other partner teams across the Lines of Defense.

• Develop and implement, in conjunction with Risk PMO, a comprehensive tracking mechanism including periodic stakeholder engagement and assurance of progress to inform direct management and ORM CRO.

• Support ORM Teams in defining/establishing scope, target state, and success criteria for ORM’s Transformation deliverables.

• Provide review and challenge of each CO milestone/deliverable’s defined scope, target state, and success criteria to ensure it fully addresses the spirit of the supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision

• Ensure guidance/feedback is provided throughout the process of remediation to ensure that the final actions taken fully address the expectations of the specific milestone/deliverable.

• Support application of operational risk policies and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Assess risks and drive actions to address the root

• causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

• Establish and maintain a robust control environment and culture within ORM and the across Citi businesses, as necessary.

• Produce analytics, status updates and monthly reporting to appraise senior stakeholders regarding ORM Transformation progress.

• Coordinate with Internal Audit on internal closure process for programs, as needed

• Ensure all CO and other regulatory and IA deliverables are tracked and up to date records retained and made available to ORM CAO, ORM exco, ORM CRO and other senior stakeholders as necessary.

Qualifications:

• 8+ years of experience in financial services with experience in Operational Risk and knowledge of relevant financial regulations and understanding of how they are implemented, managed, and enforced.

• Fast Learner with excellent communication skills, both verbal and written

• Experience with change management programs/projects and initiatives to improve risk and control management at a large financial institution.

• Experience with design, re-design, or enhancing of control environments and risk and control self-assessment processes.

• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently.

• Good understanding of Business Analysis and Project Management best practices.

• Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts.

• Demonstrated ability to think strategically, analytically, and creatively problem solve.

• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests.

• Proactively seek opportunities to enhance and strengthen infrastructure and controls in a way that enhances risk management and oversight.

• Partner across the business in a way that demonstrates collective obligation on managing risk through appropriate controls.

• Process re-engineering and improvement mind-set with ability to identify and solve for root cause rather than symptoms; address problem solving and opportunities in a holistic way/break down organization silos.

• Constructively challenge others at all levels and across boundaries to deliver better results; invite challenge

• Work across teams and boundaries, regardless of titles and roles, to deliver the full value of Citi to clients

• Understanding of best-practice risk management techniques across financial services industry.

Benefits:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

#LI-AV1

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

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