This manager role will be responsible for overseeing Sanctions Level 2 Investigations (RFI) in TTS Payments and Receivables business in Warsaw. This specific role will be also responsible for managing teams' work, close cooperation with ICRM, implementing internal process improvements and involvement in Sanction Screening Hub’s projects.

Responsibilities:

• Observe and analyze current SSH operational trends and suggest solutions in terms of process efficiency and quality improvement

• Manage teams' work to meet cut off times, policy requirements and business needs

• Work in partnership with ICRM, technology, and client operations teams to prototype innovative solutions

• Propose and implement solutions that will increase operating efficiency and lead to an improved client experience and reduction of overtime

• Ensure requirements are clearly stated and that business and client needs are met throughout development

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

• Providing Sanctions support to various businesses within and outside Sanctions Screening Hub

Qualifications:

• 3-4 years of experience in a related role to Sanctions Screening / Operations / Client Services and management

• Effective verbal and written skills (C1 English level and above)

• Effective communication skills

• Ability to work under time pressure

• Strong analytical skills, data analysis

• Organizational skills, ability to solve problems

• Intermediate to high knowledge of excel (macro, power query, data analysis, data visualization) and presentation preparation

• Proven experience in creating and implementing processes that result in improved business performance

What we offer:

• Collaborating with global teams and global mobility

• Very broad range of development opportunities locally and globally

• Working in a friendly, dynamic and multinational environment

• Competitive salary, annual salary review

• Permanent agreement after the successful onboarding period

• Home office in a hybrid model

• Emphasis on ethical aspects in work environment

• Social benefits (e.g. private healthcare care, Benefit System, life insurance)

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.