Summary As a Senior Program Manager you will, manage multi-year IT-related product (systems/applications), training, or customer relationship management programs, projects, or business initiatives. This position is located in Information Technology and Services in Washington, DC. Responsibilities As an IT Program Manager, you will: Lead, coordinate, integrate, and is accountable for the overall program management success of the design, documentation, development, modification, testing, installation, implementation, and support of processes, practices, systems and technology associated with the assigned initiative's intent and goals; and/or IT training, customer engagement, communication, and training activities. Ensure all work efforts achieve stated outcome within the OCC's business strategy, including appropriate strategic, life cycle management, and capital IT investment plans. Develop project management plans, risk and issue management plans, communications plans, scope management plans, work breakdown structure, budgets, and procurement strategies. Coordinate with senior OCC leaders to ensure proposed product training program is compliant with regulatory policies, communication, software standards and with user requirements. Ensure IT product requirements are understood and met, and execution is consistent with the project plan. Requirements Conditions of Employment This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information). Complete a one-year probationary period (unless already completed). Complete a background investigation (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Travel occasionally to attend conferences and/or training. File an OCC Financial Disclosure Form. Complete a financial disclosure review and resolve any ethics issues. Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities. Qualifications You must meet the following requirements within 30 calendar days after the closing date of this announcement: You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail- Generally demonstrated by tasks where the applicant is thorough when performing work and conscientious about attending to detail. Customer Service - Generally demonstrated by tasks where the applicant works with customers to assess their needs, provide information, resolve their problems, knows about available services; and is committed to providing quality products and services. Oral Communication -Generally demonstrated by tasks where the applicant expresses information to individuals or groups effectively, considers the audience and nature of the information; makes convincing oral presentations; listens, and responds appropriately. Problem Solving - Generally demonstrated by tasks where the applicant identifies problems; determines accuracy and relevance of information; and uses sound judgment to evaluate alternatives, and make recommendations. In addition: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-V band level or GS-13 grade level in the Federal service. Examples of specialized experience for this position include: Partnering with customers to recommend enhancements or technical business solutions to improve IT products and services. AND Collaborating on product development projects to achieve key elements of a strategic plan or organizational goals. AND Managing operational support of IT products to include managing customer expectations, prioritization of stakeholder needs, and long range budget planning. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure any credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education Education cannot be used to qualify for this position. Additional Information This position is included in the bargaining unit. Salary range includes 25.04% geographical pay. If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duties changes. We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official. We may select from this announcement or any other source to fill one or more positions. Click all links in this vacancy announcement to view additional information and instructions. The candidate selected for this position may be credited with directly-related non-Federal experience for annual leave purposes if eligible and considered appropriate. Must be a U.S. citizen or U.S. national. Please refer to "Conditions of Employment." Click "Print" to review the entire announcement before applying. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact.