Summary This position is located in the Department of Health and Human Services, Administration for Children and Families, Office of Refugee Resettlement (ORR)-Unaccompanied Children (UC), located in Washington, District of Columbia. This announcement will be open for 10 business days OR until the first 150 applications have been received, whichever happens first. Responsibilities The purpose of the position is to lead a variety of complex analytical assignments utilizing qualitative and quantitative analysis to review and evaluate administrative operations and management practices for the purpose of improving organization efficiency and effectiveness. Duties Include: Sets and communicates strategic plans, goals, objectives, assignments, and actionable events to the team. Monitors the status of work and identifies and resolves problems of both a technical and performance nature. Coaches the team in problem-solving methods, work methods, and in consensus-building activities. Makes recommendations for performance appraisal element and provides performance feedback to the supervisor for incorporation into the performance management plan and evaluation. Designs and conducts time sensitive analytical and evaluative projects and studies related to management improvement, productivity improvement, management controls, and long-range planning. Utilizes a high degree of qualitative and quantitative analytical skills in analyzing, evaluating, and improving the effectiveness of program operations. Develops policies, guidelines, instructions, and procedures for administrative and management requirements. Prepares a variety of comprehensive status reports, management summaries, and briefing papers which identify problems, assesses the overall condition of work completed or in progress and outlines issues and makes recommendations. Requirements Conditions of Employment Qualifications Specialized Experience: GS-13: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below: Identifies and resolves both technical and performance problems to maintain consistent productivity and address issues promptly; Analyzes organizational priorities to develop and implement policies that enhance program operations; Develops policies, guidelines, and/or procedures to streamline administrative and management requirements; Identifies and develops data required for use in the management and direction of programs. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Time-in-Grade Requirement: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement. Education Additional Information In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Special Hiring Authorities for Veterans - https://www.fedshirevets.gov/job-seekers/veterans/special-hiring-authorities/#content Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion consideration, the veteran must be: 1) a preference eligible; or 2) a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4). Special Hiring Authorities for Military Spouses and Family Members - https://www.fedshirevets.gov/job-seekers/spouses-of-active-duty-military-members/#content People With Disabilities (Schedule A) - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/ PHS Commissioned Corps (CC) Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred as CC personnel and not as candidates for conversion to a permanent career or career-conditional appointment. You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC. Selective Service: Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov Career Transition Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp Political Appointment: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.