Summary The primary purpose of the work in this position is to provide analytical and evaluative assistance to the Head of Planning and Evaluation in the Visitor Experience and Evaluation department responsible for planning and overseeing the department’s research and evaluation efforts related to programs, exhibitions, interpretative resources, collection installations and visitor experience initiatives. Responsibilities As the Program Analyst, you will: Plans and conducts research and evaluation projects related to programs, exhibitions, interpretative resources, collection installations, and other visitor experience initiatives. Responsibilities include meeting with project teams, developing research plans using a variety of methods, and drafting, testing and implementing data collection instruments and protocols. This includes collecting data both onsite and virtually, and working with internal, and occasionally external, data collectors. Consolidates new and existing data, preparing it for comparative analysis and reporting. Conducts qualitative and quantitative analyses using Excel and web-hosted tools. Compiles quantitative results and qualitative findings. Strong focus on designing accurate, clear, and compelling data visualizations to be used in reports, presentations, and dashboards. Cleans, codes and processes data. Writes and proofreads reports. Synthesizes reports into non-technical language to communicate findings and recommendations to the project team and other stakeholders. In collaboration with Head of Planning and Evaluation, maintains and improves effective systems and procedures related to intaking projects, allocating resources, establishing timelines, and communicating with staff and other stakeholders. Documents and tracks progress on all audience research and evaluation projects using Wrike project management application. Requirements Conditions of Employment You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. See "Other Information" section regarding Selective Service requirements. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. VACCINE REQUIREMENT: To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Qualifications OPM Qualifications Standard: Individual Occupational Requirements: Management and Program Analysis Series 0343 Associated Group standard: Group Coverage Qualification Standard for Administrative and Management Positions Specialized Experience Statement: For this position, specialized experience is at least one year of experience, equivalent in responsibility to the GS-09 level in the federal service, preparing reports on audience development for a museum or cultural institution. OR a Ph.D. or Equivalent Degree OR three (3) full years of progressively higher-level graduate education leading to a Master’s or professional law degree. Writing Sample: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions. Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. Failure to provide a detailed description of relevant experience and/or education in your resume will automatically disqualify the candidate from employment consideration. Research – Knowledge of audience development research methods and data formats. Presentation – Skill in presenting information in writing and through data visualizations. Project Management – Ability to manage all aspects of a project. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education Additional Information • The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. • More than one selection may be made from this vacancy announcement. • Some positions may require completion of a probationary period of up to 1 (one) year. • AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION. • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government. EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information Selective Service Registration: http://www.sss.gov/