This is a home-based remote role, with no location restrictions, that requires up to 25% travel.

IQVIA Quality Metric is seeking a dynamic and experienced Account Manager Director to lead and expand our portfolio of Clinical Outcomes Assessment (COA) solutions and services, including our tech platforms. This role is pivotal in driving strategic engagement, fostering robust client relationships, and spearheading the sales of COA solutions across diverse clients in the Life Sciences sector. The successful candidate will serve as the overall sales management leader, relationship manager, and strategic business partner, responsible for leading a sales team toward developing and expanding new business opportunities within their customer accounts. They will navigate various therapeutic areas and product life cycles, from Phase 0 to IV, including Observational studies, Registries, Patient Support Programs, and Brand Teams.

Essential Functions

• Manage staff in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration.

• Maintain in-depth knowledge of all IQVIA services for appropriate cross-sell opportunities.

• Actively network in the industry to establish relationships and to identify potential opportunities.

• Establish and manage an effective business development program to maximize organization growth.

• Continuously monitor status of Customer Account Plans and business targets to ensure a pipeline of opportunities is maintained.

• Provide direction and serve as a resource for Business Development staff members, including performance management, career progression, and professional development.

• Utilize established industry network to assist junior sales staff in relationship development and to identify potential business opportunities.

• Collaborate with Senior Management and functional managers as needed to identify operations team members for proposal defense meetings.

• Actively participates in proposal preparation meetings and/or proposal defense meetings as needed.

• Represent respective Sales Team to Senior Management on key business updates related to sales activities on a periodic basis.

• Research and identify target markets, build relationships, perform in-depth presentations, strategic analysis, and execution of implemented plans for IQVIA service lines.

• Ensure that the sales team members are sufficiently trained to meet their job objectives.

Qualifications

• Bachelor's Degree in Business Management or scientific discipline Req

• 12 years relevant industry experience (CRO/Pharmaceutical), including 3 years of management responsibility Req Or

• Equivalent combination of education, training and experience Req

• Proven track record at mid-level and high-level contacts

• Excellent Business/Industry awareness and analytical skills

• Solid understanding of commercialization and the principles of drug discovery and development

• Ability to identify and develop sales leads

• Ability to influence others both internally and externally

• Adaptability and flexibility to changing priorities

• Demonstrated ability to work creatively in a fast-paced environment

• Attention to detail and ability to work simultaneously on multiple priorities

• Ability to maintain demanding timelines

• Ability to work independently and as a team player

• Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel

• Excellent oral and written communication skills

• Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA Quality Metric is an Equal Opportunity Employer. IQVIA Quality Metric provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. QualityMetric Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $134,200.00 - $249,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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