Description

We’re developing the next generation of Colleagues!

The banking industry is evolving rapidly, driven by customer demands for great experiences, simple solutions, and innovative ideas. Join us as we look to enhance the customer and colleague experience by harnessing the power of data and advanced analytics.

Experience during the program

Our summer internship program runs for 10 weeks, from late May to early August. Our program offers interns a unique dual experience.

Interns spend half of their time on a team, collaborating with Data & Analytics colleagues and business representatives to work on a real-world project. Projects are tailored so interns can experience the full project cycle. Past projects centered on areas such as enhancing the customer experience, optimizing business spend, identifying new market opportunities, providing business insights, model development, and engineering metrics & dashboarding. Interns are assigned to projects based on their backgrounds and project locations.

For the remainder of their time, interns are individually partnered with a host team within the analytic community to participate in ongoing work such as data reporting and visualization, data mining, automation and creating dashboards, ad-hoc analysis, and more. This component of the program provides interns with direct exposure to teams in areas that align to their education and interests.

Interns are expected to adopt a hybrid work structure and work out of one of our headquarters in Columbus, OH, Johnston RI, or Westwood, MA.

Participants can expect to:

• Deliver personalized and sophisticated treatment strategies based on predictive / prescriptive models

• Answer ad-hoc questions and information needs using data from BI and data platforms needs using data products

• Identify opportunities for process optimization

• Effectively communicate with cross-functional partners and internal teams to deliver solutions in a timely fashion, using storytelling to present data in a persuasive manner

• Gather requirements to understand the business question

• Work within our data repositories to assemble, manage, and investigate relevant data

• Gain feedback from partners and iteratively fine tune an approach to sufficiently resolve the question and maximize business impact

• Present their contributions to colleagues and business leaders as a capstone exercise

What you’ll need to apply

Basic Qualifications:

• Successfully complete a video interview assessment within 7 days of receiving the link. If not completed within the timeframe, your application will be automatically withdrawn from consideration.

• Currently pursuing a graduate degree in Statistics, Data Science, Mathematics, Economics, Analytics, Computer Science, or other data & analytic-related degree

• Expected graduation date between December 2025 and Spring 2026 for master’s students or concurrently enrolled in a PhD program

• Minimum GPA of 3.0

• Experience working with raw as well as prepared datasets

• Excellent attention to detail and accuracy

Preferred Qualifications:

• Demonstrated ability to operate in a team environment, and collaborate with colleagues from a range of backgrounds

• Strong written and verbal communication skills, with an ability to successfully communicate analytic results, business insights, and business impact to a non-technical audience

• Analytical mindset with strong problem-solving abilities

• Skills in storytelling, data-driven decision making, data analysis and customer centricity

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

02/04/2025