Housing Case Manager

WFH Flexible • New York, NY (http://maps.google.com/maps?q=New+York+NY+USA+10018) • Supportive Housing

Job Type

Full-time

Description

TheHousing Case Manageris responsible for the provision and coordination of home visits, social service referrals, entitlements management and housing stability management for up to a 25-client caseload. The Housing Case Manager is responsible for ensuring compliance with contract services and ensure all clients are engaged in health care and additional services based on client need.

ESSENTIAL JOB FUNCTIONS

The following duties are mandatory requirements of the job:

• Maintain a caseload of up to 25 single individuals and identified family members

• Conduct at least one monthly home visit to the clients who reside in New York City

• Provide a range of case management services including but not limited to counseling, health care linkages, advocacy, entitlements management etc

• Complete all required paperwork by established deadlines. Paperwork includes quarterly service plans, assessments and reassessments, at minimum monthly progress notes, home visit documentation, monthly apartment inspection forms and all other documentation as assigned

• Provide coordination of care with medical and mental health providers

• Make all needed referrals to GMHC and outside providers

• Meet all contract deliverable services (home visits, advocacy, escorts, groups, counseling sessions etc)

• Data enter all deliverables into eCOMPAS, TREAT and time and effort reports per contract mandates

• Ensure clients have a strong understanding of the Terms and Conditions of Tenancy

• Assist client to maintain their housing permanence by monitoring and collecting monthly rent payments

• Provide escorts to health care providers, entitlement resources, housing management resources and other providers as assigned

• Provide visitation to hospitals or other locations in order to maintain client connection

• Attend and moderate case conferences with client and providers

• Connect all clients to services at GMHC and make referrals to departments based on need

• Attend all GMHC meetings and events as assigned

• All other duties as assigned

Requirements

EDUCATION AND CERTIFICATION

• High School Diploma, GED or HSE and at minimum 2 years’ experience working with clients with a history of housing related issues

• Associate or bachelor’s degree preferred

SPECIAL SKILLS AND KNOWLEDGE

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

• Knowledge of housing resources related to housing stability

• Extensive knowledge utilizing Microsoft Office Suite

• Ability to work within a fast-paced, data-driven, performance-based environment

• Exceptional written and oral communication skills with the ability to interface with a variety of internal and external colleagues

• Extensive experience working with individuals with HIV/AIDS, substance use issues and mental health needs

• Demonstrated ability to work effectively as part of interdisciplinary team

• Bilingual in English and Spanish a plus

Successful candidates will welcome the opportunity to work in a racially and gender-diverse environment and to contribute to a positive and inclusive atmosphere. Working at GMHC requires a demonstrated awareness of and commitment to the concerns of the breadth of the communities that we serve. Prior work with non -profit agencies or work on behalf of LGBTQ+ communities and/or people living with HIV is highly desirable. Experience working with other historically marginalized communities (in a professional or volunteer capacity) is also desirable.

This is a Hybrid position which requires some days in office

Salary Description

$45,000 - $50,000 per year