Program Manager - Business Operations

Job ID

204429

Posted

14-Feb-2025

Service line

PJM Segment

Role type

Full-time

Areas of Interest

Administrative

Location(s)

Austin - Texas - United States of America, Baton Rouge - Louisiana - United States of America, Dallas - Texas - United States of America, Des Moines - Iowa - United States of America, Houston - Texas - United States of America, Las Vegas - Nevada - United States of America, Oklahoma City - Oklahoma - United States of America, Omaha - Nebraska - United States of America, Wichita - Kansas - United States of America

About the Role:

This role is a multifaceted one, focused on keeping the organization running smoothly and efficiently. It involves managing projects, tracking their progress, and reporting on their status relative to quarterly and annual goals. The role also supports organizational governance by monitoring key performance indicators and ensuring accountability towards those goals. A key aspect of the role is facilitating the operational rhythm of the business, which includes scheduling meetings like operational reviews and executive readouts, tracking action items, and coordinating across teams. Finally, this role is responsible for clear communication and documentation, drafting deliverables and statuses to keep teams aligned, and developing standard operating procedures to ensure consistency in processes.

What You’ll Do:

• Help track and provide status on projects - reporting vs quarterly / annual goals.

• Support governance and tracking for organizational performance indicators, key results, accomplishments, challenges and progress vs. quarterly / annual goals.

• Monitor and schedule ‘rhythm of the business’ including operational reviews, executive readouts, and program or special topic updates, action item tracking and team coordination.

• Draft communications deliverables and statuses to align multiple teams - enabling coordination to drive project and process progress.

• Develop documentation and SOPs to ensure consistency in processes.

What You’ll Need:

• Bachelor's degree in engineering, computer science, or a related field preferred.

• 5+ years of experience in data center operations or project management.

• Strong project management skills, including experience with project planning, scheduling, and budgeting.

• Excellent leadership and communication skills.

• Ability to work effectively in a fast-paced environment.

• Strong problem-solving and analytical skills.

• Knowledge of data center infrastructure, including power, cooling, and network systems.

• Experience with data center operations management software (e.g., DCIM).

• Lean Six Sigma certification preferred

• Experience with ITIL or other IT service management frameworks

• Knowledge of data center design and construction standards

• Experience with energy efficiency and sustainability initiatives

Why CBRE?

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.

Our culture is built on ourRISE (https://www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)