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JOB OPENING

• Title:            Family Advocacy Program (FAP) Victim Advocate

• Location:    USAG Wiesbaden

• Start date:   February 2025 

• Job Type:    Full Time

JOB OVERVIEW

Victim Advocates are needed to perform victim advocacy services and Emergency Placement Care (EPC) coordination in support of the prevention and education of domestic violence and juvenile problematic sexual behavior under the Army Family Advocacy Program, including 24/7 victim advocacy response and EPC coordination. This program operates through Army Community Services (ACS).

QUALIFICATIONS

• Education: Bachelor’s Degree from an accredited school in social work, psychology, marriage, family, and child counseling, counseling or behavioral science, education, community health or public health

• Victim Advocacy certification preferred

• Experience: Minimum of two years experience providing comprehensive assistance and support to victims of domestic abuse, this support includes the provision of crisis intervention, assessing the situation for imminent danger and life-threatening physical harm to the victim or another person, safety assessment and planning, assistance in securing medical treatment for injuries, information on legal rights and proceedings, and understanding and describing to victims a variety of advocacy and outreach services, including child protective services, military and civilian shelters and other resources available to the victims.

• Minimum of one year of experience in working with a military Family Support Center; or civilian social service agency serving military Families.

• Working knowledge of Family violence dynamics, environmental stressors, safety planning, risk assessments, local community resources, and federal and state laws pertaining to domestic abuse, Family law and the Victim Rights Bill. 

• Demonstrate understanding, sensitivity, and empathy for victims.  Possess the ability to effectively communicate with victims, develop trusting helping relationships.  Ability to work effectively with individuals and Families from diverse racial, ethnic, and socioeconomic backgrounds.

• Ability to intervene in crisis situations exercising careful judgment, applying flexibility and innovative problem-solving, and taking appropriate precautions to protect the welfare of those to whom they provide services under the guiding principle of “do no harm. Contractor shall work independently to assess risk, develop, implement, and evaluate safety and intervention plans to meet victim needs.  Contractor shall operate within established guidelines of the FAP and the VAP.

• Ability to conduct briefings to small and large groups of civilians, Soldiers and Commanders.

• Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.

• Ability to educate personnel on the installation regarding the most effective responses to domestic abuse on behalf of victims and at-risk family members.

• Possess a valid, unrestricted motor vehicle license and have transportation. 

• Contractor shall be physically and mentally able to perform all contractual duties, which may include transporting, lifting and setting up displays, and standing and walking during activities that involve domestic abuse prevention and response and EPC Coordination.

• Contractor employees shall be computer literate and shall possess the basic computer skills necessary to enable them to prepare briefing slides and program documentation, enter data in required management reports and utilize information systems to prepare required reports and information.

• Working knowledge of military protocol preferred

Responsibilities Include but are not limited to:

DOMESTIC ABUSE ADVOCACY AND PREVENTION TASKS

• Act as part of the 24/7 on call rotational response capability and included in the rotation of available FAP professionally qualified personnel to provide VA services. Refer or arrange appropriate services for victims of domestic abuse and provide emotional support to the caller. When on 24/7 call, make contact either telephonically or face to face with the victim of domestic abuse (as appropriate) within 20 minutes. Assess imminent risks of health and/or safety of the victim and make referrals as appropriate. 

• Assist victims of domestic abuse with crisis intervention, development of both immediate and on-going safety planning, and provide information and referral to support services available to the client.  Support services may include: Arranging  transportation during crisis; providing physical, emotional, and educational support while the victim engages medical, legal, and law enforcement systems;  Assisting in securing protective orders; providing referrals to obtain appropriate services for continued care;  Assisting to secure emergency food and/or shelter; conducting risk assessments, navigating the system to obtain required services; and other benefits.. 

Statistical Documentation

• Revise existing Standard Operating Procedures (SOPs), also known as the Site Management Manual (SMM), as required to incorporate changes in policies, laws, and/or regulations or implement process effectiveness and/or efficiencies that would improve quality of care and continuity of service for clients.

• Submit Monthly Status reports of all activity and maintain accurate data within the Army system of record for Army and installation program data to include collection of data, reports, and analysis that are summarized by locations. Maintain a client log, case records with limited information, and reports

• Develop performance outcome measures and program evaluation tools to evaluate program effectiveness.

Materials & Resources

• Maintain an updated and comprehensive file of Army, civilian and military resources for victims of domestic abuse specific to each location.  

• Make annual recommendations to the COR/ACOR on educational materials and resource information that shall be available for victims of domestic abuse and EPC Providers.  

• Develop information packets or similar resources in English and Spanish to assist and empower victims. Revise/update informational resources annually  

• Disseminate Government provided information (i.e. pamphlets and other outreach type materials) on domestic abuse and the Emergency Placement Care (EPC) program throughout the military and civilian community during training events and visits with community partners.  

Training and Training Support 

• Conduct training/classes in various locations to Soldiers, Family Members, Commanders, ACS Partners, and the community at large. 

• Customize training materials as necessary to adapt each training event to the audience, time limitations, and purpose of the training.

• Create training schedule for each place of performance and materials for a 6 month period.

• Record all provided training in the Client Tracking System and VADASATS. Track attendees and provide feedback on customer satisfaction.

• Implement and facilitate initial EPC training for EPC providers in coordination with Child and Youth Service (CYS).   The estimated average time for this training is 8 hours and should be offered quarterly at a minimum. Coordinate and/or facilitate ongoing EPC training for EPC providers in coordination with Child and Youth Service (CYS).  

Client Surveys; Domestic Abuse Prevention and Training

• Provide a client survey to each victim. Prepare a quarterly client satisfaction analysis report that provides the Government with an evaluation of customer (client) satisfaction in support of the Victim Advocacy Program.

Emergency Placement Care (EPC) Placement Tasks

• Provide EPC placement for Families in crisis 24 hours a day, seven days a week upon request of FAP Clinical (FAP-C) in conjunction with the FAP Manager and/or EPC Coordinator.  The placement should be arranged by matching an approved EPC Provider with a child’s identified needs.

APPLICATION PROCESS

For more information, go to our website (https://french-consulting.com/careers/) .  Upload your resume directly at https://french-consulting.com/careers.

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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