Job Information
BJ's Wholesale Club Warehouse Fulfillment Specialist in Wilmington, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1329654
Warehouse Fulfillment Specialist - Part Time {#warehouse-fulfillment-specialist---part-time automation-id="jobPostingHeader"}
Job Summary
Responsible for performing general warehouse activities including pulling merchandise from a pick list, physicalbreakdown of merchandise, building and shrink-wrapping packages, moving merchandise from sales floor to stagingarea, using handheld scanner to verify merchandise counts and update merchandise locations, and operatingequipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside,Express Pay and Ship from Club.
\ Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, proceduresand compliance.\ We strive for flawless execution and hold ourselves accountable.\ Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalateany concerns, as appropriate.\ Ensure a safe and positive environment for our members and each other.\ Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team toachieve goals.\ Move with speed and agility in everything we do.\ Innovate and adapt so we can move as fast as the world around us.\ Maintain a friendly and positive attitude.
\ Members:\ Deliver service excellence through all points of contact.\ Resolve and deescalate to address every member concern.\ Ensure a safe and positive environment and experience for the members.\ Daily commitment to GOLD Member Standards\ o Greet, Anticipate, Appreciate (GAA)\ o Fast, Friendly Full, Fresh, Clean\ Club Standards: Work as a team to deliver GOLD club standards daily.\ Work with commitment and pride to deliver GOLD- Grand opening look daily\ o All items stocked and promotional plans executed\ o Maintain visible accurate signage\ o Clean and organized, inside and out\ Know your Business:
Understand how to access and read production and/or financial performance reporting for yourdepartment\ See the connection between consistent execution and the positive impact it can have on the business
\ Major Tasks, Responsibilities, and Key Accountabilities
Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a picklist. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheldscanner device (RF) to verify merchandise. Builds boxes, shrink wraps packages, moves merchandise fromsales floor to staging area.
Communicates problems with inventory and/or equipment and communicates expired or short-dated itemsincluded on pick list.\ Communicates with club team when merchandise needs to be replenished.\ Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floorreplenishment.\ Ensures all orders are picked in a timely manner to meet all productivity requirements. Works with a highlevel of urgency to ensure deadlines are met. Follows operational efficiencies, processes and productivitystandards with adherence to established SOP for BOPIC, Curbside and Ship from Club.\ Wraps and secures the merchandise to the pallet prior to transport. Clearly labels pallets with requiredinformation.\ Securely packages the order in accordance with standard operating procedures.\ Processes the shipment through BJs Fulfillment Center and other systems.\ Oversees the package carrier pick up.\ Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, includingremoving trash and cardboard from the work area. Handles damaged goods and spoiled products inaccordance with standard operating procedures.\ Processes returns to the club and makes determination on how to h andle (via DDR or Membership desk)
Orders supplies for the department\ Maintains open communication with Club Support Center liaison and reviews any issues relative to the ship-from-club process\ Reports on ship-from-club results on a regular basis\ Maintains all club policies and procedures.\ Performs other duties as assigned, including working in other departments as needed.\ Maintains all club policies and procedures.\ Performs other duties as assigned, including working in other departments as needed.\ Regular, predictable, full attendance is an essential function of this job.