Job Overview

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing customer service, placing orders, and resolving any issues in a timely manner.

Responsibilities

• Answer incoming calls and emails promptly

• Accurate data entry skills are VITAL for this position

• Entering/Processing orders into systems

• Handle and resolve customer complaints

• Maintain accurate customer records and documentation

Requirements

• Previous experience in a call center or customer service role is preferred

• Strong communication skills in English; proficiency in Spanish or other languages is a plus

• Excellent problem-solving skills and the ability to think quickly on your feet

• Familiarity with client services and sales techniques

Job Type: Potential Full Time

Pay: From $16.00 per hour

Shift:

• 8 hour shift
• Day shift, Monday-Friday

Ability to Relocate or Commute:

• Winchester, VA: Relocate/Commute before starting work (Required)

Work Location: In person