Job Summary

The Manager, Administrative Services, provides administrative and project support to the SVP, Chief People & Belonging Officer and the People & Culture department, leads a team of administrative and project professionals, and serves as a key representative of the department to internal and external partners.

This role serves as the primary point of contact for all matters for the CPBO, and performs daily operations such as calendar management, prioritization of meeting requests, budget oversight, presentation preparation, project management, event planning, and other office operations. The Manager, Administrative Services manages internal and external communications with discretion and confidentiality. The ideal candidate will be highly-skilled in Power Point, Excel, Infor and other tools to support efficient communications and operations, and will develop and lead the team of executive assistants to drive collaboration, efficiency, and engagement.

Job Relationships: Reports to and receives assignments from SVP Chief People & Belonging Officer.

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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

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Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: 2 Year / Associate Degree in related field, required. 4 Year / Bachelors Degree, preferred.

• Experience: Five or more years of experience in a project, administrative, or communications role , preferred.

• Additional Skills (required):

• Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership.

• Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner.

• Inclusion & Belonging: Fosters a work environment of inclusion and belonging.

• Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.

• Additional Skills (preferred):

• Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals.

• Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy.

• Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.

Job Opening ID

69926