Description

Job Title: Contract Project Manager (PM)

Summary – This is a contingent Opportunity and would begin work upon the contract award

The Army National Guard (ARNG) Military Funeral Honors (MFH) program renders professional military funeral honors, in accordance with service tradition, to all eligible veterans when requested by an authorized family member. The MFH program has developed a comprehensive network within communities which quickly responds to the needs of deceased Service members and their Families. Survivor Outreach Services (SOS) is part of the Army Casualty Continuum of Care, designed to provide long-term support to surviving Families of Fallen Soldiers. Our goal is to reassure Survivors that they remain valued members of the Army Family.

The ARNG is a geographically dispersed force whose members do not have the benefit of installation-based support for MFH and caring for survivors of our fallen heroes. The need to provide MFH and SOS to geographically dispersed service members and Families is ongoing and increases during periods of mobilization, active service, and state call-ups. Zeiders seeks to hire a Contract Project Manager (PM) to implement MFH and SOS support to our geographically dispersed Service members and their Families, responsible for the performance of work, Task Order (TO) compliance, and quality control

Essential Duties and Responsibilities

• Full authority to act for the contractor on all TO matters relating to daily operation of this TO.

• Upon request of the next of kin, authorized representative, or authorized funeral director, ensures that the MFH coordinator arranges the provision of funeral honors for an eligible beneficiary.

• Assumes full responsibility for the entire process from initial contact to final report of completion

• Ensures the MFH coordinator coordinates the request, as appropriate, with: (1) The funeral director; (2) Other Military Services; (3) The VA when military funeral honors are to be conducted at a VA-administered cemetery; and (4) Other authorized providers.

• Ensures no missed funerals.

• Provides SOS as part of a unified program that links surviving Family Members of deceased Soldiers to the Army Family

• Provides day-to-day management of the MFH-SOS Program

• Leads and supervises staff including hiring, delegating work assignments, evaluating performance, approving time and attendance, setting objectives, and administering discipline

• Responsible for the performance of the work, contract compliance, and quality control

• Facilitates and ensures effective communication against MFH/SOS Coordinators, between top management team and individual coordinators, and that the information and directives passed down and diligently carried out

• Ensures that program deliverables meet quality standards and project requirements

• Responsible for the planning and execution of all activities related to a contract task order

• Interfaces with the Government’s Contracting Officer’s Representative (COR), Assistant COR, and Functional Representatives

• Ensures that all personnel assigned to a task meet Government qualification standards and receive necessary training

• Reviews subcontractor deliverables. Responsible for contract compliance and quality control

• Reviews contract execution to identify problems and ensure that the Government is provided prompt notification of funding or execution-related issues

• Ensures that all work efforts are performed and managed in a skillful, efficient and professional manner, that work is appropriately planned and scheduled organized.

• Ensures that required levels of performance and quality standards are established, monitored and maintained, with status, progress, and concerns reported in a comprehensive and timely manner

• Recommends improvements to correct deficiencies

• Other duties as assigned

Required Qualifications

• Bachelor’s degree from an accredited academic institution

• Prior experience serving in the military

• A minimum of seven years’ experience in Program Management

• Experience working with programs of a similar, size, scope, and nature.

• Exceptional leadership, communication, time management, facilitation, and organizational skills.

• Broad-base knowledge, experience, and skills in the areas of Military Funeral Honors, Survivor Outreach Service, military personnel, casualty assistance, and Family programs as well as an understanding of the ARNG

• Ability to meet and beat deadlines

• Must demonstrate knowledge of internet interaction, use of Government’s data bases, reports preparation, interpret regulations and analyze reports

• Be computer literate and proficient in Microsoft Word, Excel, and Power Point

• Be a self-starter and be able to execute responsibilities with minimum oversight

• Ability to plan and organize work activities to achieve established program objectives goals

• Ability to read, write, speak, and understand English proficiently

• Demonstrated knowledge of support and sustainment-related operations

• Demonstrated ability to manage and supervise staff and special initiatives. Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge

• Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results

• Possess a thorough knowledge of the military organizational structure, mission objectives, function, procedures, regulations, and policy of the Department of Army

• Possess working knowledge of military protocol when addressing Officers, Non-Commissioned Officers, Troops and Government personnel

• Ability to effectively interface and communicate with civilian and military personnel at all levels

• Valid passport

• Must pass a pre-employment background check

• Ability to travel up to 20% of the time

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team

• Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Resolves conflict: Gives appropriate recognition to others

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills and participates in meetings.

• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

• Professionalism - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

• Project Management - Develops project plans; Manages and Controls project tasks; Communicates changes and progress; Completes projects on time and budget; Manages project team activities

Physical Demands: This individual works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. They use a personal computer, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Pay Range: $90,000 - $150,000

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)